My Social Prescription

My Social Prescription

Do you want to feel healthier, happier and more involved in your community?

What is My Social PrescriptionTM?

Launched in 2013, ‘My Social PrescriptionTM’ (MSP) is a community based scheme led by Community360 across Colchester. It serves to address the social issues that can affect people’s well-being. My Social PrescriptionTM does this by connecting people to voluntary and community services, volunteering as well as providing support with health conditions and encouraging self-care. My Social PrescriptionTM is designed to empower individuals.

This is achieved through a personalised service where the MSP team identifies the most appropriate services, club or support to meet the needs of individuals. The result being that people see an improvement in their well-being, feel supported and connected with their community and the demand on public services is reduced.

It has been designed to reduce time spent finding the help people need by informing them of the right service, in the right place, first time.

You can refer yourself, be referred by a professional, a family member, or friend with consent. Many people have been helped through My Social PrescriptionTM, so give us a call today and let’s chat to see how you might benefit.

Call 01206 505250 or email

We are working with:

Primary Care Network (Expand for more details)

Primary Care Networks

Link to news page. Our recent PR on website

In Colchester, Community360 offer integrated My Social Prescription™ at Parsons Heath Medical Practice. The team reviewed some of the ongoing social and community issues affecting patients, for example transport, carers’ support, mental health issues and social isolation. They then established a hub (with weekly attendances) at Parsons Heath to offer outreach services, information and training to staff. This resulted in 700 patient conversations which have in turn helped to improve the health and wellbeing of patients, reduced demand on clinical services and enhanced patient experience. Community360 were recently shortlisted for the Social Prescribing Awards in recognition of this work.


The North East Essex Clinical Commissioning Group and Community360 are now rolling out social prescribing at Colchester Medical Practice which includes Wimpole Road Surgery, Shrub End Surgery and Castle Gardens Medical Centre. The offer is tailored to meet the needs of each individual GP surgery and its patients, with options such as parent groups and weight management groups at the practice or at nearby locations. Community360 can also promote self-referral for services including physiotherapy and dementia friends training for staff.

Wimpole Road Surgery – Monday 9:00-11:30

Parsons Heath Medical Centre – Tuesday 9:00-11:30

Castle Gardens Medical Centre – Wednesday 9:00-11:30

Shrub End Surgery – Thursday 9:00-11:30

Essex University (Expand to Read More)

University of Essex

My Social PrescriptionTM is now supporting the students and staff at the University of Essex with the launch of a new collaborative one year pilot project. Under the heading of Well-being we are offering regular ‘open house ‘sessions at the Hex on Thursdays and Fridays 12.00 – 2.00. The space offers the opportunity for the campus community to meet up, make new friends and take part in a variety of well-being activities. Community360 are collaborating with various clubs and societies from the university to offer regular Art sessions and a variety of activities/workshops and talks to bring the community together.

Our Community360 staff are on hand to listen and take referrals, promote volunteering opportunities and build links between university staff, students, support services and societies to enhance the quality of life on campus and reduce social isolation.

Colchester and Tendring ACE (Expand for More Details)

Colchester and Tendring ACE

Community 360 has worked in partnership with ACE since 2017 delivering My Social PrescriptionTM (MSP). Referrals come to us via the community nurses, physiotherapists and associate practitioners and other clinicians from the organisation. Working alongside medical professionals we provide social support to patients in the community who are in need of this additional support.

Through MSP referrals we provide safe slippers to prevent falls, signpost people to community transport and mobility scooters, help people attend support groups for medical conditions and connect people to social groups and club/befriending to gain a social life. We have signposted patients to a variety of support services within the communities of both Colchester and Tendring including Befriending services, Citizens Advice, St Helena, Headway, Contact the Elderly, U3A, gardening and cleaning services, the list is endless and we have many success stories from people we have helped across the NE Essex area.

To date we have taken 712 referrals from all services and teams across NE Essex and had many positive outcomes see some below:


A referral was received via ACE Integrated Care Team to offer support to a housebound, elderly gentleman in Tendring. The gentleman had not seen his wife for many weeks as she had been admitted to Colchester Hospital and the gentleman wished to be reunited with his wife but was unable to get there.


Having accepted the MSP referral, the gentleman who noted his wife had been admitted to hospital several weeks prior and had not been able to visit her. The gentleman noted he was housebound and did not have the means to visit his wife in Colchester. He was referred to the Frinton and Walton Hopper service who would be able to transport him to Colchester Hospital.


After a few weeks, the gentleman was contacted and he noted he is now able to visit his wife in hospital by using the Frinton and Walton Hopper service. He was delighted with the social prescription service and was happy to be reunited with his wife.


The My Social PrescriptionTM team met Emma at a Walk and Talk group held locally. This is a very informal session where people meet up and walk through the park and surrounding areas and chat to one another. Emma got talking to one of the team and told us she was interested in the woman’s group we run at the C360 Hub in Colchester.


After a few weeks Emma and the team discussed volunteering opportunities and explored what was on offer through Volunteer Essex. Emma completed an application form for Firstsite where she successfully enrolled on the barista training. This six week course prepares individuals for going back to work or working with the general public in volunteering roles through providing training that propels people’s confidence and skill set.

From here Emma then decided she was ready to get back into work. She has successfully landed herself a working role where she is happy and enjoying the day to day interactions and the confidence she has gained.


During one of our slipper exchange events with Colchester Borough Homes (CBH) at Harrison court we met May.

The staff at CBH had invited us along with other agencies to this event where the residents had gathered to hear about the services offered to them in the local area whilst having lunch together.

May said she would love a pair of the slippers and would benefit from having a pair.

The goal of the slipper exchange is to reach those in need of slippers, more so individuals who are at risk of falling. The slipper exchange is a falls preventative that we provide across Colchester. It’s a great initiative designed to keep people out of hospital through providing the right footwear and in turn avoiding falls. Sometimes it can be tricky to ply away those old worn out slippers from people (we all hang on to the things we love for a little too long sometimes). However, the reason behind this is to stop people putting the fresh new pair in the cupboard for a later date whilst continuing to wear the slippers that could cause them to fall!

May helped us reach a milestone, as we continue to spread the slipper joy we have reached a variety of people in need, May is proudly the eldest lady yet being remarkable in her 107th year of age, she loves the slippers and thinks that they are ‘’rather nice’’. 


Through are slipper exchange at CBH we have:

  • raised awareness to 50+ residents
  • connected with other agencies to share the work we are doing and to educate ourselves on how we can work together
  • hopefully prevented falls and trips to the hospital for a number of people
  • reached elderly people in need of additional support
  • been lucky to meet lovely residents such as May and gain words of wisdom from her