Home from Hospital

Home from Hospital

For many patients, returning home from a long stay in hospital can be a daunting and disorienting process; even more so if they lack friends or family upon whom they can rely.

Working in partnership with the North East Essex CCG and East Suffolk and North Essex NHS Foundation Trust, Community360 aims to both ease this transition and provide a vital befriending service to patients of 55 years and older.

Home from Hospital volunteers help alleviate anxiety by visiting the patient before discharge and then continuing to provide practical and emotional support for up to 6 weeks after they return home.  All of our volunteers are carefully screened, DBS checked and trained.  Volunteers are not involved in personal or medical care, and are not intended to replace a formal care-package.  The support they provide might include:

  • Visiting the patient in hospital
  • Checking in on them at home; in person and by telephone
  • Collecting shopping, prescriptions or newspapers
  • Accompanying them to follow-up appointments and assisting with transport.
  • Being a friendly, sympathetic presence for those who might not otherwise have companionship

Our volunteers also signpost the former patient to other services in the area, including Community360’s My Social Prescription. We provide our volunteers with the tools to introduce their new friend to local social groups, to charities or support services and ultimately ensure that some of our most vulnerable are not at risk of becoming isolated from our community.

Community360 also provides volunteer recruitment, training and coordination services to the entirety of Colchester Hospital.