There are a number of things you can do to prevent distraction burglary. Always remember “if in doubt, keep them out”:

  • use your door viewer to see who’s there, if you open the door put the chain on first
  • always ask for ID and check it with the company before letting somebody into your home
  • use the phone number advertised in the phone book or online, as the number on their identity card could be fake. For a utility company, call the customer service department. Close the door while you do this.
  • remember that genuine callers won’t mind checks.
  • If you feel at all unsure, schedule a time for the caller to come back when a friend or relative is there
  • for pre-planned appointments with utility companies, a password scheme can be set up.

If you feel threatened or in danger by the presence of the caller, call 999.

Click here to go to the Essex Police website for more advice :