Residents are being reminded of the amended opening times of Colchester City Council services and venues this festive period.

While key council services will continue operating over Christmas and New Year, the council’s main offices will be closed on Friday, 22 December and will re-open at 9am on Thursday, 28 December. They will also be closed on New Year’s Day – reopening for normal business from Tuesday, 2 January 2024.

To find out more information about all the council’s services, visit

Residents wishing to access council services via their online account will be able to do so 24-hours a day over Christmas at This is the place to set up a Direct Debit quickly and easily, check Council Tax, apply for a Single Person Discount and switch to e-billing. Housing Benefit recipients can also view their entitlement, check correspondence and the income on a claim.

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