Organisations such as Registered Charities, Community Interest Companies, Co-operatives and Credit Unions; etc. that have a Community Directplus account can apply for funding of up to £1,000 from the Customer Donation Fund. Since 2003 the Co-operative Bank Donation Fund has donated over £1,000,000 to over 1,100 local good causes. The money can be used to support special projects and fundraising activities; and all Community Directplus account holders are eligible to apply. The closing dates for applications are March and September each year and they will then be assessed in April and October.

Previous projects supported include: Digital Life Skills CIC which works to give children and young people a better digital future by empowering them to navigate the growing online world. Wiltshire Wood Recycling, a not for profit organisation, which received funding towards new tools, boots, hard hats and high-viz jackets for the workers.