This 2-hour online course is designed for those who need to facilitate group activities, such as meetings, training and inductions. Nowadays, facilitation has been made all the more difficult by the additional challenge presented by Covid-19, and many of our interactions are now done online or with different considerations to pre-Covid times – this course looks at facilitation skills and if/how they are affected by these changes. By the end of the course, delegates will understand the roles and responsibilities of the facilitator and have deepened their understanding of the skills needed to facilitate a session now.
Knowing the purpose of facilitation, and the roles and responsibilities of the facilitator
Preparing to facilitate:
- Planning, activities, reaching consensus in line with outcomes, and how these are affected by the context of delivery (i.e. face-to-face, socially distanced, online etc.)
Identifying and developing the skills of the facilitator :
- Verbal communication and group management – telegraphing
- The power of questioning – the purpose and types of questions
- Active listening – how this is achieved
- Inclusivity and awareness – understanding and activating the group
ONLINE with Matt Sterling
About the Trainer
Matt is an experienced leader, having managed voluntary organisations, local authority services, and major change projects, including a decade in the voluntary sector, and 15 in local government, ultimately as a Borough Council Assistant Chief Executive.
He is also an experienced trainer having taught subjects as diverse as management, leadership, IT skills and English as a foreign language.
13 April 2021
2:00 pm - 4:00 pm
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