My Social PrescriptionTM

Do you want to feel healthier, happier and more involved in your community?

What is My Social PrescriptionTM?

Launched in 2013, ‘My Social PrescriptionTM’ (MSP) is a community based scheme led by Community360 across Colchester. It serves to address the social issues that can affect people’s well-being. My Social PrescriptionTM does this by connecting people to voluntary and community services, volunteering as well as providing support with health conditions and encouraging self-care. My Social PrescriptionTM is designed to empower individuals.

This is achieved through a personalised service where the MSP team identifies the most appropriate services, club or support to meet the needs of individuals. The result being that people see an improvement in their well-being, feel supported and connected with their community and the demand on public services is reduced.

It has been designed to reduce time spent finding the help people need by informing them of the right service, in the right place, first time.

You can refer yourself, be referred by a professional, a family member, or friend with consent. Many people have been helped through My Social PrescriptionTM, so give us a call today and let’s chat to see how you might benefit.

Call 01206 505250 or email


What can we help with?

We pride ourselves on giving you the most up to date information and signpost to relevant services. Some examples of the things we frequently signpost to are :

  • Community Transport
  • Shop Mobility
  • Befriending
  • Social Groups and activities
  • Benefits advice and guidance
  • Cleaning and Gardening

We are working with:

Primary Care Networks (PCN’s)

The North East Essex Clinical Commissioning Group and Community360 are now rolling out My Social PrescriptionTM across all surgeries in Colchester.  We are currently working with the following seven Primary Care Networks and supporting 18 GP surgeries in and round Colchester.  Each surgery has a dedicated Social Prescriber Link Worker who visits regularly to support and engage with patients and clinical and non-clinical staff.

Creffield Medical Group
Creffield Medical Centre (includes Nayland Road & West Bergholt Surgeries)
Turner Road Surgery
Tollgate Surgery

Colchester Medical Practice
Parsons Heath Medical Practice
Wimpole Road Surgery
Shrub End Surgery
Castle Gardens Medical Centre

East Hill and Abbey Field
East Hill Surgery
Abbey Field Medical Practice

Mill Road Group
Mill Road Surgery
Winstree Medical Practice
Bluebell Surgery
Highwoods Surgery

COLTE Partnership (ARA)
Ambrose Avenue

COLTE Partnership (TMR)
Tiptree Medial Centre
West Mersea Surgery
Rowhedge Surgery

COLTE Partnership (WCW)
Wivenhoe Surgery

Our social prescribing is driven by, and tailored to meet the needs of each individual surgery and its patients.

Our new Essex Family Support Service, Mental Health assistance and Community Transport are just a few of the ways in which we can provide a bespoke service to individuals to improve their health and wellbeing.

Colchester and Tendring ACE

Community 360 has worked in partnership with ACE since 2017 delivering My Social PrescriptionTM (MSP). Referrals come to us via the community nurses, physiotherapists and associate practitioners and other clinicians from the organisation. Working alongside medical professionals we provide social support to patients in the community who are in need of this additional support.

Through MSP referrals we provide safe slippers to prevent falls, signpost people to community transport and mobility scooters, help people attend support groups for medical conditions and connect people to social groups and club/befriending to gain a social life. We have signposted patients to a variety of support services within the communities of both Colchester and Tendring including Befriending services, Citizens Advice, St Helena, Headway, Contact the Elderly, U3A, gardening and cleaning services, the list is endless and we have many success stories from people we have helped across the NE Essex area.

To date we have taken 712 referrals from all services and teams across NE Essex and had many positive outcomes see some below:



A referral was received via ACE Integrated Care Team to offer support to a housebound, elderly gentleman in Tendring. The gentleman had not seen his wife for many weeks as she had been admitted to Colchester Hospital and the gentleman wished to be reunited with his wife but was unable to get there.


Having accepted the MSP referral, the gentleman who noted his wife had been admitted to hospital several weeks prior and had not been able to visit her. The gentleman noted he was housebound and did not have the means to visit his wife in Colchester. He was referred to the Frinton and Walton Hopper service who would be able to transport him to Colchester Hospital.


After a few weeks, the gentleman was contacted and he noted he is now able to visit his wife in hospital by using the Frinton and Walton Hopper service. He was delighted with the social prescription service and was happy to be reunited with his wife.




The My Social PrescriptionTM team met Emma at a Walk and Talk group held locally. This is a very informal session where people meet up and walk through the park and surrounding areas and chat to one another. Emma got talking to one of the team and told us she was interested in the woman’s group we run at the C360 Hub in Colchester.



After a few weeks Emma and the team discussed volunteering opportunities and explored what was on offer through Volunteer Essex. Emma completed an application form for Firstsite where she successfully enrolled on the barista training. This six week course prepares individuals for going back to work or working with the general public in volunteering roles through providing training that propels people’s confidence and skill set.


From here Emma then decided she was ready to get back into work. She has successfully landed herself a working role where she is happy and enjoying the day to day interactions and the confidence she has gained.




During one of our slipper exchange events with Colchester Borough Homes (CBH) at Harrison court we met May.

The staff at CBH had invited us along with other agencies to this event where the residents had gathered to hear about the services offered to them in the local area whilst having lunch together.

May said she would love a pair of the slippers and would benefit from having a pair.MSP External Referral Form 2019

The goal of the slipper exchange is to reach those in need of slippers, more so individuals who are at risk of falling. The slipper exchange is a falls preventative that we provide across Colchester. It’s a great initiative designed to keep people out of hospital through providing the right footwear and in turn avoiding falls. Sometimes it can be tricky to ply away those old worn out slippers from people (we all hang on to the things we love for a little too long sometimes). However, the reason behind this is to stop people putting the fresh new pair in the cupboard for a later date whilst continuing to wear the slippers that could cause them to fall!


May helped us reach a milestone, as we continue to spread the slipper joy we have reached a variety of people in need, May is proudly the eldest lady yet being remarkable in her 107th year of age, she loves the slippers and thinks that they are ‘’rather nice’’.



Through are slipper exchange at CBH we have:

  • raised awareness to 50+ residents
  • connected with other agencies to share the work we are doing and to educate ourselves on how we can work together
  • hopefully prevented falls and trips to the hospital for a number of people
  • reached elderly people in need of additional support
  • been lucky to meet lovely residents such as May and gain words of wisdom from her