The award-winning Healthwatch Essex ‘Introduction to Lived Experience’ training course is now available as an e-learning course.
In response to the huge success of our Healthwatch Essex Ambassador training programme, produced in collaboration with VST, Healthwatch Essex teamed up with ProTrainings, to produce an online version of the course, with the aim of making it more easily accessible to busy professionals and volunteers alike.
The ‘Introduction to Lived Experience’ is relevant to anyone whose role it is to engage effectively with the public, whether you’re a health or care professional, a commissioner or a volunteer.
The course covers the importance of knowing and engaging with your community, active and positive listening techniques and the principles of inclusion. It is designed to equip you with the skills you need to collect and represent the voice of the people you engage with.