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Dear Community

I know that these are the most worrying and unprecedented times for us all.  As a System Leader I didn’t foresee in my lifetime needing to make such difficult and, at times, possibly life changing decisions that may affect my organisation and the wider workforce and community which my wonderful team continues to support and serve.

Whilst we are ensuring that we take full direction from the Government each day, and will act accordingly, keeping everyone safe, at the moment we are delivering a changing service and responding to the needs of a diverse population, including the worried well

We will, through our joined up Strategic partnership of One Colchester, work really closely with all partners to ensure that we continue to deliver, albeit a changed service, supporting those who need it most.

We are changing our roles and redesigning our services, to ensure we continue to be ready to act. We will be changing the One Colchester hub from a meeting place to a collection and distribution point for resilience, of which more information will follow.

While we are heeding advice to stop gatherings, commence working from home where feasible and conducting phone meetings, we are also conscious that there are vulnerable people in our community who still require all of our support and that includes the voluntary sector organisations we serve.  Our 900 local volunteers are also starting to support where required, thank you.

We have therefore decided to change our weekly Newsflash to twice weekly and use the platform to provide up to date support networks and information via social media, Facebook, but in the main telephone and desk top research to support our Social Prescribing and Transport members.  It is important that the members attend their therapy and health appointments, we will be there for this and to continue to support the hospital with discharge and wrapped around befriending support.

We will also be co-ordinating the recruitment, training and deployment of more new volunteers who wish to help and will continue to provide support and a platform to participate.

As you will appreciate this is a very moveable feast, but we will communicate daily with our workforce, voluntary sector and wider stakeholders any changes to the current working arrangements.

It is important that our wonderful proactive groups continue to work together in a co-ordinated effort to get the best use of what will become sparse resources.

Please also be assured that I will be working with commissioners on your behalf to ensure that monitoring and measurement of predicted outcomes are changed as we step up and out in a needs based way dependant on the requirements we are faced with each day. We have a critical role to play in helping the wider population to meet the potential crisis, but we will need support, communication and engagement to do so effectively.  C360 will be here to ensure this stays front and centre of funding conversations.  Do let me know how I can help your individual organisation to meet the future financial challenges it may face.

Stay connected, safe and well and keep an eye on these updates.  Don’t be isolated, we are here for you.

Tracy Rudling



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