Counsellors Needed for MS-UK

Counsellors Needed for MS-UK
9th December 2019 c360admin

MS-UK is a national charity formed in 1993. We are here for people affected by multiple sclerosis (MS) – that’s around 107,000 people in the UK and 2.3 million worldwide. MS-UK is here for anyone affected by multiple sclerosis, to empower them to live healthier and happier lives by improving the understanding of MS and providing support where it is needed most. We put people affected by MS at the heart of our work. Our team are dedicated with a passion for making a difference. We pride ourselves on offering independent, unbiased information and support so people with MS can make their own choices.


The national MS-UK Counselling service is for those living with MS and is currently delivered over the telephone. We are looking for more part time telephone counsellors to join our team as the service continues to grow and develop which will include video counselling.


Staff induction and MS training will be provided at our office in Colchester with expenses covered. The role can be delivered from the MS-UK office or based at home depending on working hours agreed and subject to terms of our working from home policy. Successful candidates will be required to start as soon as possible. For a full job description please view our job vacancies page on


These positions are part time roles on a zero hour contract – hours to be agreed.

We currently need counsellors during the following times:


Monday – 9am and 5pm

Tuesday – 1pm-5pm

Friday 1pm-5pm

One evening 5pm -9pm (Tuesday to Friday)


We would ask that you can commit at least 8 hours per week.


Salary £20,000 per annum (pro-rata depending on hours worked)


We believe that our commitment to the good health and wellbeing of all our stakeholders should extend to our staff and as such we offer a generous benefits package including 25 days annual leave (pro-rata), company health insurance, life insurance and income protection and cycle to work and childcare voucher scheme. We also hold regular team days and have a dedicated training and development budget.


To apply, please send your CV with a covering letter addressed to Sarah Wright, MS-UK, Unsworth House, Hythe Quay, Colchester CO2 8JF or via email to Please demonstrate in your covering letter how you meet each of the key skills and experience that are required for this role. Previous applicants need not apply.


Please note that appointment will be made subject to satisfactory DBS check.


Closing date: Sunday 22 December at 5pm with interviews on 08 and 09 January 2020 (via Skype optional)