Carers First

Carers First
26th March 2020 c360admin

Carers First Response to COVID-19

following the Government’s advice in relation to Coronavirus (COVID-19) Carers First have a robust business continuity plan in place, which they are reviewing regularly to ensure they can protect the wellbeing of their staff/volunteers and continue to deliver services to carers.

What has changed:

  • Carers FIRST has suspended all Carers Groups and Activities until further notice
  • Any request for face to face support will be strictly limited and assessed on a case by case need

What are Carers First doing:

  • Our Carers Hub remains open Monday-Thursday 9am – 5pm and Fridays 9am – 4:30pm. Carers and professionals can contact us on 0300 303 1555
  • Our evening virtual drop in will continue to run every Wednesday evening via webchat from 6-8pm
  • We are in the process of identifying carers at risk and initiating wellbeing calls to ensure they are safe and supported
  • We will continue to provide telephone, email, webchat and online support to carers
  • Carers can access our Carers On-line Forum and we plan to hold regular live wellbeing sessions with a support worker
  • We are sending regular emails to carers with information about local initiatives and advice from local and central government

They would welcome any opportunity to work collaboratively with other services in the area. Get in touch via your local contacts or email