Due to the expansion of their services, Hearing Help Essex are looking to find two outreach workers to join their award-winning team.
One post will cover the Harlow and Epping Forest Districts, and one post will cover Uttlesford and Braintree Districts.

HHE is seeking someone who is sympathetic to the needs of people who have a hearing loss to develop and deliver services in the community.
The charity has a small team employed to support thousands of people with hearing loss. HHE’s work has a significant impact on the lives of people living with hearing loss. Excellent verbal communication, patience, enthusiasm and a desire to help are essential. This is a permanent contract, with a 3 month probation period.

• Offer information, advice, guidance and emotional support to hearing aid wearers and hard of hearing people at Information, Advice & Guidance (IAG) Sessions, and by phone and in person at our Resource Centre as required.
• Be fully aware of assistive equipment, services, and benefits available to the hearing aid wearer and hard of hearing people.
• Undertake home visits to those who cannot access our community sessions or Resource Centre and complete Home Visit Assessments.
• In conjunction with the CEO, identify suitable locations for drop-in sessions, such as libraries and hospital information stands. • Be fully responsible for the setting up, facilitating and clearing away of IAG stands at agreed locations and at agreed times • Ensure all suitable literature and equipment is available for the duration of the IAG session. Request extra resources from IAG Coordinator as required. • Give talks to small groups as required. • Write at least 1 case study each month and share good news or event/stand photos with CEO for use on social media. • Input all service user data and visit report to data management system. • Collate feedback forms from service users and input to data management system. • Ensure that any follow up actions are taken e.g. onward referrals. • Promote the work of HHE when talking to people. • Meet with the Operations Manager every 8 weeks to ensure the project is delivering the outcomes required and suggest any improvements.

Click here to read more https://hearinghelpessex.org.uk/join-our-team-outreach-worker/

Uttlesford & Braintree Outreach Worker Job Advert 15 hours per week July 2023