Service Engagement Manager

CARA are looking for a Service Engagement Manager to join their team.

This is an exciting and varied role, reflecting CARA’s significant growth over the last few years. CARA are looking for a proactive post holder who will manage two key aspects of CARA’s service provision:

  • New referrals into the service, overseeing the work of the team of First Contact Navigators and our Information and Referrals Co-ordinator.
  • Managing CARA’s counselling waiting lists and the allocation of clients to a counsellor, overseeing the work of our Allocations Team.

This role will lead a talented and committed team, supporting their work and assisting them to develop their key roles. As well as overseeing day-to-day operations of the team, the post holder will be part of CARA’s management team and will have the opportunity to play a key role in CARA’s wider development, working closely with the CEO and Head of Operations. The post holder will also be the main lead and point of contact for managing CARA’s client database and resolving any data queries.

For a full job description and person specification, please click here.

For an application form, please click here.

Closing Date: 9am,  Wednesday 8th November 2023. 

Interviews: Friday 17th November 2023.

This post is restricted to women applicants under the Equality Act 2010, Schedule 9, Part 1.

 

Service Development Coordinator

CARA are looking for a Service Development Coordinator to join their team. This new and varied role provides an exciting opportunity to develop and enhance CARA’s work with a particular focus on Equality Diversity and Inclusion, and Survivor involvement. The post holder will work closely with CARA’s service users, CEO, Head of Operations, five team managers and the wider CARA team to ensure best practice is embedded across the organisation.

For a full job description and person specification, please click here.

For an application form, please click here.

Closing Date: 9am,  Tuesday 14th November 2023. 

Interviews: Friday 24th November 2023.

This post is restricted to women applicants under the Equality Act 2010, Schedule 9, Part 1.