Barnardo’s Launch’s New Vital Support Service

Barnardo’s Launch’s New Vital Support Service
10th November 2020 c360admin

Barnardo’s has launched a vital new support service which we believe will make a positive difference to the lives of many Black, Asian and minority ethnic children, young people and their families impacted by Covid-19.

This is a UK-wide helpline which will focus on issues specifically affecting children, young people and families from Black, Asian and minority ethnic communities, who as we all know, have been hardest hit by the pandemic. The new service is a free telephone helpline and web chat facility for children, young people and families from these communities who are suffering the long-lasting and wide-ranging impact of Covid-19. Barnardo’s specialist advisors will aim to provide on-going support on a complex range of issues including mental health, bereavement, family break-down, neglect, back to school, parenting advice, counselling, family stress, discrimination, barriers to services and more.

You can find out more about the new helpline here: 

The crucial on-going work we have done with our current See, Hear, Respond, England programme will provide a seamless route to this new helpline to wider locally-run support services up until August 2021.

We know that Barnardo’s cannot address these issues within the wider communities alone, and we are particularly keen to discuss with organisations already running support services, community programmes or helplines for children and young people how we can coordinate our services and make sure we reach as many of those who need support as possible.

We would hugely welcome your assistance with this initiative. Please do get in touch with us if you would like to discuss collaborative ways of supporting this new service, or if your colleagues could be involved from an operational point of view. We’d also like to invite you to share this service with your wider networks, to help us to spread the word amongst seldom heard communities and young people. If this is of interest, we’d be happy to share communications assets with you.